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Privacy Policy

Privacy Policy

This Privacy Policy explains how Clean Sweep Pros handles personal information when you use scenemeteorsource.click, make an enquiry, or arrange move-in or move-out cleaning services in South Africa.

Terms of ServiceContact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01Data Collected

Information We Collect

We may collect names, contact details, property and access information, booking preferences, service instructions, condition photos where provided, payment-related details, and communication records. We may also collect limited technical data such as device or browser information when you use the website.

The information collected depends on the inquiry, booking, and service context.
02Collection Sources

How We Collect Information

We receive personal data from website forms, phone calls, email messages, and other direct communications. We may also obtain information from appointment arrangements, property condition reviews, access confirmations, and records created during the cleaning visit and completion handover.

Most information is provided directly by the person making the enquiry or booking.
03Cookie Types

Types of Cookies

We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and limited analytics cookies to understand general site use. Cookies are not used to collect more information than is needed for these purposes.

Cookie use is kept to categories that support site operation and basic measurement.
04Cookie Controls

Cookie Controls

Our website may allow essential cookies and, where used, limited functional or analytical cookies. You can manage cookies through your browser controls, including blocking, deleting, or restricting them. Some features may not work properly if cookies are disabled.

Browser settings can usually be used to limit or remove cookies.

You may ask us to confirm whether we hold your personal data, correct inaccurate information, or delete information that is no longer needed, subject to legal and operational limits. You may also object to certain processing or ask us to restrict use where applicable.

Available rights may depend on the nature of the information and the reason it is held.

To make a privacy request, use the contact details in this policy and describe the information or action you are asking for. We may need additional details to verify your identity and to assess whether the request can be fulfilled under applicable law.

Requests are handled after we verify identity and confirm the scope of the request.

We retain personal data for the period needed to manage enquiries, quotes, appointments, service delivery, payment records, and ordinary business administration. When information is no longer required, we take reasonable steps to delete it or de-identify it, unless a longer retention period is needed for legal, accounting, or dispute-handling purposes.

Records are kept only for as long as needed for the relevant purpose or legal obligation.

We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is posted on the website unless a different effective date is stated.

We review this policy when our practices or legal obligations change.
01 · Purpose

How We Use Information

We process personal data to respond to enquiries, assess property condition and scope, prepare custom quotes, confirm appointments and access arrangements, carry out cleaning services, manage completion handover, process payments, maintain business records, improve website operation, and meet legal or accounting obligations. Where condition photos are provided, they are used for service planning and record keeping.

We use personal data only for purposes connected to the service relationship.
02 · Sharing

Sharing With Service Providers

We may share personal data with service providers that support website hosting, communications, record keeping, payment processing, or similar operational functions. Where a property booking requires coordination, we may also share relevant details with personnel or contractors involved in the cleaning visit, subject to confidentiality and purpose limits.

Operational sharing is limited to service providers and other parties involved in delivery.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, court process, or a lawful request from a public authority. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect our rights and the security of our systems and records.

Legal disclosures are limited to what is reasonably required.

Contact Information

Email address
team@scenemeteorsource.click
Telephone
+27 71 193 9774
Postal address
84 Bisset Street, Umkomaas, 4170
Privacy enquiries
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page